Twittering Isle of Wight Ferries

YouTube video: Red Funnel - Enhancing customer service with Twittering ferries
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Twittering Ferries

     RedFunnel    RedJet    Vehicle Ferry
     Wightlink    Yarmouth-Lymington    Fishbourne-Portsmouth

RedFunnel web site: live vessel positions

How it works

How the ferries tweet [diagram]

Press coverage

IBM helps Red Funnel develop smart ferry service using Twitter (IBM.com)

Twittering ferries alert passengers to delays (Telegraph)

Twittering ferries - profile of inventor Dr Andy Stanford-Clark (Telegraph)

Twitter service for ferry users (BBC)

Ferries warn delays via twitter (Computing)

Hampshire ferries on Twitter (Daily Echo)

Geo-tag that Train Driver! (Media140)

Blogs about

RedFunnel Shows Live RedJet Crossings On Site: The Background (VentnorBlog)